CANCELLATION POLICY

If you are unable to attend your scheduled appointment, please contact us as soon as possible. 

Please be aware that if you do not show or cancel within 12 hours of your appointment time a cancellation fee of 50% of the appointment fee may apply.  For Saturday afternoon bookings your pre-payment is non-refundable if you cancel within 12 hours or do not show up for your appointment.

We hope you understand and take necessary action so that we can offer the best service possible to all our clients.

PRIVACY POLICY

We respect your right to privacy. All information you provide will be held in the strictest confidence. Holistia will never release your health information to another party without your express written consent.

INFORMED CONSENT

I have chosen to consult with and hereby give consent for energetic therapy to be provided by Alexia Langley who I understand is a member of the Australian Natural Therapists Association (ANTA).

I have provided a detailed medical history. I do not expect the therapist to have foreseen any previous or pre-existing condition that I have not mentioned.

I understand that energetic therapies may provide benefits for certain conditions but results are not guaranteed. These benefits may include relaxation, reduction in the symptoms of stress-related conditions and provision of general wellbeing.

I also understand that energetic therapy may produce side effects such as emotional release, light-headedness amongst other possible temporary outcomes.

I am aware that the therapist does not diagnose illness.

The therapist understands that I have the right to question procedures used and to receive an explanation of any procedures that the therapist performs.

I will tell the therapist about any discomfort I may experience during the therapy session and understand that the therapy will be adjusted accordingly.