CANCELLATION POLICY

If you are unable to attend your scheduled appointment, please contact us as soon as possible. 

Please be aware that if you do not show or cancel within 12 hours of your appointment time a cancellation fee of 50% of the appointment fee may apply.  For Saturday afternoon bookings your pre-payment is non-refundable if you cancel within 12 hours or do not show up for your appointment.

We hope you understand and take necessary action so that we can offer the best service possible to all our clients.

PRIVACY POLICY

We respect your right to privacy. All information you provide will be held in the strictest confidence. Holistia will never release your health information to another party without your express written consent.

INFORMED CONSENT

I hereby request and consent to the performance of Naturopathy treatments on me by Alexia Langley of Holistia. I have been advised that she is not a medical doctor and this is not a medical practice. Alexia Langley does not give medical advice, diagnose illnesses, perform any medical procedures, nor prescribe any allopathic medicine. I understand that she is a Naturopath by Australian training and a member of the Australian Natural Therapists Association (ANTA).  

The herbs and nutritional supplements recommended are traditionally considered safe in the practice of Naturopathy, although some may be toxic in large doses. I understand that some herbs and supplements may be inappropriate during pregnancy. I understand that the herbs and supplements prescribed need to be consumed according to the instructions provided orally and in writing. I understand that some herbs and supplements may have an unpleasant smell or taste. I will immediately notify Alexia Langley of any unanticipated or unpleasant effects associated with the consumption of herbs and/or supplements.

I understand that there are possible risks and complications of treatment that can’t be foreseen, and I wish to rely on Alexia Langley to exercise judgment during the course of treatment which she thinks at the time, based upon the facts then known, is in my best interest. I understand that results are not guaranteed.

By voluntarily signing this form I show that I have read, or have had read to me, this consent to treatment form and have been told about the risks and benefits of Naturopathy. Alexia Langley understands that I have the right to ask questions of any treatments prescribed and to refuse treatment at any time. I intend this consent form to cover the entire course of treatment for my present condition and for any future condition(s) for which I seek treatment.